James Joynes

Joellen Coffman is a Senior Financial Advisor with Merrill Lynch Wealth Management, bringing extensive experience in family wealth management, personal retirement planning, socially responsible and values-based investing, and a focus on women and wealth. She joined Merrill in 1998 following nearly two years at American Funds, and prior to that served in the US Navy from 1990 to 1997. Her military background influenced her dedication to strategy and service, qualities she applies daily in her role advising clients. Joellen holds professional designations as a Chartered SRI Counselor (CSRIC) and Personal Investment Advisor (PIA), and is affiliated with the US Social Investment Forum (USSIF). She completed high school at both Austin High School and Lake Mills High School and attended Saint Leo University, Central Texas College, and Austin Community College without earning a degree. Her expertise covers a broad spectrum of financial priorities including income generation, education savings, retirement savings, healthcare, and insurance strategies, facilitated through a disciplined goals-based planning process. Beyond her professional work, Joellen is active in community service, volunteering with organizations such as the 23rd Veteran, First Witness Child Advocacy Center, Tee It Up for The Troops, and The Nature Conservancy. Her personal interests include cooking, gardening, golfing, and traveling. She emphasizes understanding clients’ life priorities as an essential element of creating personalized financial strategies tailored to individual goals and aspirations.

John Docter is a Senior Financial Advisor with Merrill Lynch Wealth Management. Since joining Merrill in 1984, he has focused on customizing asset allocation strategies to address the evolving needs of individual, family, and business clients. John incorporates both traditional and alternative market-linked investments in portfolios designed to enhance alpha, reduce beta, and implement downside hedging strategies. John holds a Bachelor’s degree in Finance from the University of Minnesota, Duluth, and holds the Personal Investment Advisor (PIA) designation. Outside of his professional work, he is actively involved in community activities such as Habitat for Humanity and has served as a pace car driver for Grandma’s Marathon since 1976. John is married and pursues personal interests in fitness, competitive water skiing, and trail building.

Heather Maki is a Wealth Management Advisor with Merrill Lynch Wealth Management, where she is a member of the multi-generational Joynes Wealth Management Group. She joined Merrill in 2014 after extensive experience in retail banking within the financial services industry. Heather’s practice emphasizes working with women and families through life transitions such as retirement, inheritance, divorce, or loss of a loved one. She focuses on areas including college education planning, family wealth management strategies, legacy planning, personal retirement planning, and socially responsible, values-based, and ESG investing. Heather holds multiple professional designations, including Chartered Financial Consultant (ChFC), Certified Plan Fiduciary Advisor (CPFA), Personal Investment Advisor (PIA), and Retirement Accredited Financial Advisor (RAFA). She has also completed a non-accredited certificate program at the University of Minnesota and maintains Series 7 and 66 FINRA registrations. Through her access to Merrill’s investment resources and the banking capabilities of Bank of America, Heather helps clients address diverse financial needs. Outside of her professional work, Heather is actively involved in community service. She serves as the Board Chair for the American Red Cross and participates in organizations such as P.E.O., the Salvation Army, United Way, and World Vision. Her personal interests include hiking local trails, boating, cooking, golfing, painting, reading, singing, playing guitar, and practicing yoga.